Prokta vs Pandas: Pandas powers the offer. Prokta runs everything after the yes.
Both grade devices with AI from a camera, with no app to install. Pandas is built for the customer-facing journey: instant offers across many device programs, routed to a network of buyers. Prokta is built for the business that buys the device: verifying the seller, shipping it, re-scanning it at the warehouse, settling disputes with evidence and closing the books. Here's how they compare.
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From inspection to market price, at the point of trade-in
Of disputes resolved by evidence alone - no argument
Of condition assessments revised later - the industry norm is the majority
Which one do you need?
Prokta and Pandas overlap at the counter and split after it. The right choice depends on whether you hand devices off, or buy and resell them yourself.
You're a carrier or large retailer offering trade-in, protection, warranty and repair, and you pass devices on to buyers and processors.
- One customer journey across many programs
- A buyer network that bids on devices
- In-store grading stations
Your losses come from pricing guesswork, unverified sellers, lost shipments, warehouse disputes and messy books.
- AI grading and market pricing
- Seller KYC with ID and selfie
- Logistics and warehouse re-scan
- Invoices and P&L per device
If you're the buyer or processor on the receiving end, Prokta can run your side of the hand-off.
- Pandas makes the consumer offer
- Prokta re-scans what arrives
- Disputes settled with evidence
Prokta vs Pandas, feature by feature
What each product is built to do in a trade-in or buy-back program.
| Capability | Prokta | Pandas |
|---|---|---|
| Photo-based cosmetic grading with AI | ✓ | ✓ |
| Quick diagnostics on the customer's phone, without app install | ✓ | ✓ |
| Visual workflow builder | ✓ | ✓ |
| Pricing for your market | Configurable engine | Buyer network & rules |
| Customer KYC (ID + selfie, linked to the device) | ✓ | Device identity checks |
| Courier pickup, bundled shipments and tracking | ✓ | Via partners |
| Warehouse re-scan against the original capture | ✓ | Via buyer partners |
| Dispute settlement with sealed, side-by-side evidence | ✓ | ◐ |
| Invoices, credit notes and P&L per device and location | ✓ | ✕ |
| Program analytics (funnels, store leaderboards) | ◐ | ✓ |
| Protection, warranty and repair programs, with cross-program routing | ✕ | ✓ |
| Buyer marketplace for traded-in devices | ✕ | ✓ |
| In-store hardware grading stations | Not needed | ✓ |
| Built for | Trade-in & buy-back operators | Carriers, retailers, device program owners |
Included · Partial · Not the focus. Pandas coverage is based on the publicly available product information on pandas.io and may differ by program, plan or partner integration.
One phone's journey, and who handles each step
Both products start at the counter. Pandas hands the device to a buyer once the customer accepts. Prokta follows it all the way to resale.
Inspect & diagnose
Camera-based capture, plus screen and camera tests in the customer's browser with nothing to install.
ProktaPandasGrade & make an offer
AI grades the condition. Prokta prices it for your market; Pandas can source offers from its buyer network.
ProktaPandasVerify the seller
Government ID and selfie, linked to the device and the transaction.
ProktaShip
Courier pickup booked from the app, devices bundled, every shipment tracked.
ProktaReceive & re-scan
Each device is re-scanned at the warehouse and compared with the photos sealed at trade-in.
ProktaSettle disputes
Differences are marked and flagged instantly, so both sides see the same evidence.
ProktaResell & close the books
Pandas routes devices to its buyer network. Prokta generates invoices and credit notes, with P&L per device and location.
ProktaPandasA great offer ends the customer's journey. It starts yours.
Once the customer accepts, someone still has to confirm who sold the phone, get it to a warehouse, check that what arrived matches what was priced, and account for every payment. That's where margin leaks. Prokta keeps one sealed record from the counter to the warehouse, so over 95% of disputes end on the evidence alone.
Built for different buyers
Organized retail chains, recommerce businesses, buy-back desks and refurbishers who buy devices from consumers and need every step, from first quote to resale, in one system.
Mobile operators, large retailers and partners who run consumer-facing device programs such as trade-in, early upgrade, protection, warranty and repair, and route devices to buyers and processors.
Built on evidence infrastructure
The same system that settles condition disputes at scale across retail runs your trade-in program.
Running today across organized retail chains, powering Pinloop's condition-verified device exchange.
Almost every dispute is settled by the record alone. No calls, no arguments.
Very few condition assessments ever change after the fact. The industry norm is the majority.
Prokta vs Pandas: common questions
Is Prokta a Pandas alternative?
For businesses that buy, hold and resell devices themselves, yes. Both grade devices with AI from photos and run quick diagnostics in the customer's browser with no app install. Prokta then keeps going: customer KYC, courier logistics, warehouse re-scan, dispute settlement and financials. Pandas focuses on the customer-facing journey across many device programs and routes devices to a network of buyers.
What is the difference between Pandas KYD and Prokta's KYC?
Pandas KYD (Know Your Device) verifies the device: its identity and condition. Prokta verifies the device's condition and also the person selling it, capturing a government ID and selfie linked to the device and the transaction, ready for stolen-device and ownership checks.
Does Prokta need grading hardware?
No. Grading runs in the Prokta app using photos, and the customer runs quick screen and camera tests in their own browser by scanning a QR code, with nothing to install. There are no stations to buy or place in stores.
I buy devices from a Pandas-powered program. Can I use Prokta?
Yes. If you are the buyer or processor receiving devices, Prokta can run your side: re-scanning each device at the warehouse, flagging differences, settling disputes with evidence, and generating invoices, credit notes and P&L per device.
How does Prokta settle trade-in disputes?
Each device is re-scanned at the warehouse and compared side by side with the sealed photos captured at trade-in. Differences are marked and disputes are flagged instantly, so both sides see the same evidence. Over 95% of disputes are resolved by the record alone.
Comparison based on publicly available information on pandas.io as of October 2026. Product capabilities change, so check with each vendor for current details. Pandas and KYD are trademarks of their respective owner. Prokta is not affiliated with, endorsed by or sponsored by Pandas. This page refers to Pandas (pandas.io), the device lifecycle platform, not the pandas Python library.
The offer is the easy part. Run everything after it.
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