Prokta vs NSYS: NSYS processes the device. Prokta runs the trade-in, and proves it.
NSYS is built for the testing bench: diagnose, grade, wipe and stock used phones. Prokta is built for the whole trade-in program: grading and pricing every phone at the counter, verifying the customer, tracking every shipment, settling disputes with sealed evidence and closing the books. Both grade with AI. Here's where they differ.
Last updated
From inspection to market price, at the point of trade-in
Of disputes resolved by evidence alone - no argument
Of condition assessments revised later - the industry norm is the majority
Which one do you need?
Prokta and NSYS overlap on AI grading and pricing, then go in different directions. The right choice depends on whether your losses happen at the bench or between the customer and the warehouse.
You refurbish, repair or wholesale in volume and need every device tested, wiped and stocked.
- Deep hardware diagnostics and parts checks
- Certified data erasure
- IMEI-based stock, RMA and robotic testing
Your losses come from condition disputes, unverified sellers, lost shipments and books that don't reconcile.
- AI grading and market pricing
- KYC, logistics and warehouse re-scan
- Disputes settled by sealed evidence
- Invoices and P&L per device
Keep NSYS at the bench, and let Prokta run the customer-facing and in-transit steps around it.
- NSYS tests, wipes and stocks
- Prokta runs and proves the program
- Pick one grading record, not two
Prokta vs NSYS, feature by feature
What each product is built to do in a trade-in or buy-back program.
| Capability | Prokta | NSYS |
|---|---|---|
| Photo-based cosmetic grading with AI, no special hardware | ✓ | ✓ |
| Configurable pricing engine for your market | ✓ | ✓ |
| Quick diagnostics on the customer's phone, without app install | ✓ | ◐ |
| Customer KYC (ID + selfie, linked to the device) | ✓ | ✕ |
| Courier pickup, bundled shipments and tracking | ✓ | ✕ |
| Warehouse re-scan against the original trade-in capture | ✓ | ✕ |
| Dispute settlement with sealed, tamper-evident evidence | ✓ | ✕ |
| Invoices, credit notes and P&L per device and location | ✓ | ◐ |
| Visual workflow builder for phones, laptops, tablets and watches | ✓ | ◐ |
| Bench diagnostics (60+ hardware tests, non-original parts detection) | Quick tests | ✓ |
| IMEI blacklist, carrier lock and MDM checks | Works alongside | ✓ |
| Certified data erasure and erasure reports | Works alongside | ✓ |
| IMEI-based multi-warehouse inventory and RMA | Works alongside | ✓ |
| Robotic device testing | ✕ | ✓ |
| Built for | Trade-in & buy-back operators | Refurbishers, wholesalers, repair shops |
Included · Varies by product or plan · Not the focus. NSYS coverage is based on NSYS Group's publicly available product information across NSYS Diagnostics, Autograding, Buyback, Data Erasure, Inventory and Reeva Nova, and may differ by product or plan.
One phone's journey, and who handles each step
Both products can inspect and grade a phone. Only one follows it from the customer to the warehouse and settles what happens in between.
Inspect & diagnose
Photos captured in the app. The customer tests the screen and cameras in their browser.
ProktaNSYSGrade & price
AI grades the condition and sets the price for your market in about 90 seconds.
ProktaNSYSVerify the customer
Government ID and selfie, linked to the device and the transaction.
ProktaShip
Courier pickup booked from the app, devices bundled, every shipment tracked.
ProktaReceive & settle disputes
Re-scan at the warehouse, compare with the sealed trade-in photos, flag differences instantly.
ProktaTest, erase & stock
Full bench diagnostics, certified erasure and IMEI-tracked stock before the device is resold.
NSYSInvoice & resell
Invoices and credit notes generated automatically, with P&L per device and per location.
ProktaA consistent grade is not the same as proof.
AI grading makes sure the same phone gets the same grade every time. But when a phone reaches the warehouse with a crack nobody priced in, the question isn't whether the grade was consistent. It's what condition the phone was in when it changed hands. Prokta seals the condition record at the moment of trade-in, ties it to a verified customer, and compares it with the warehouse re-scan, so both sides see the same evidence. Over 95% of disputes end on the record alone.
Built for different buyers
Organized retail chains, recommerce businesses and buy-back desks who buy devices from consumers across many locations, move them through logistics, and need every step, from first quote to resale, in one system with evidence behind it.
Refurbishers, wholesalers, repair shops and recyclers who test, grade, wipe and stock high volumes of used phones and tablets, at a bench or with a testing robot.
Built on evidence infrastructure
The same system that settles condition disputes at scale across retail runs your trade-in program. No robot, no bench hardware: any store with a phone can start.
Running today across organized retail chains, powering Pinloop's condition-verified device exchange.
Almost every dispute is settled by the record alone. No calls, no arguments.
Very few condition assessments ever change after the fact. The industry norm is the majority.
Prokta vs NSYS: common questions
Is Prokta an NSYS alternative?
For running a trade-in program, largely yes. Prokta covers grading, pricing, customer KYC, logistics, warehouse disputes and financials. NSYS focuses on processing devices at the bench: deep diagnostics, certified data erasure, inventory and robotic testing. If you rely on NSYS for bench testing or erasure, keep it and run the trade-in program on Prokta.
Both offer AI grading. What's the difference?
Both grade cosmetic condition from photos without special hardware. The difference is what happens to the grade afterwards. Prokta seals the capture as tamper-evident evidence, links it to a verified customer and the device, and compares it with a re-scan when the device reaches the warehouse. That record is what settles disputes.
Does Prokta do deep diagnostics or data erasure like NSYS?
Prokta runs quick screen and camera tests in the customer's own browser. It does not run bench-level hardware diagnostics, parts authenticity checks, IMEI blacklist checks or certified data erasure. It works alongside the tools you already use for those steps, such as NSYS.
Does Prokta need a robot or special hardware?
No. Grading runs in the Prokta app using photos, and the customer runs quick tests in their browser by scanning a QR code, with nothing to install. Any store with a phone can start.
Can I use Prokta and NSYS together?
Yes. Prokta runs the customer-facing and in-transit steps: grading, pricing, KYC, logistics and dispute evidence. NSYS handles bench diagnostics, erasure and stock. Pick one system as the grading record so you don't pay for grading twice.
How does Prokta settle trade-in disputes?
Each device is re-scanned at the warehouse and compared side by side with the sealed photos captured at trade-in. Differences are marked and disputes are flagged instantly, so both sides see the same evidence. Over 95% of disputes are resolved by the record alone.
Comparison based on publicly available information as of October 2026. Product capabilities change, so check with each vendor for current details. NSYS, NSYS Group and Reeva are trademarks of their respective owners. Prokta is not affiliated with, endorsed by or sponsored by NSYS Group.
Keep your bench. Prove everything around it.
See how Prokta runs grading, pricing, KYC, logistics, disputes and financials alongside the tools you already use. 15-minute demo. No setup required.